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ServiceNow Admin + Development
40 Hours Certification Training Course

Learn From Industry Experts

* Only Limited Slots Per Batch

* No Prior Coding Experience Required

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KEY FEATURES

Live Classes

40 Hours

Lab Support

For Practicals

Industry Expert

Learn From Top Industry Expert

Live Projects

Work On Capstone Projects

Overview of this Certification Course

This comprehensive course is designed to equip participants with the essential skills and knowledge needed to become proficient ServiceNow administrators and developers. Through a combination of theoretical learning and hands-on practical exercises, students will gain expertise in configuring, administering, and developing on the ServiceNow platform.

Prerequisites of this Course

Course objectives

Who can apply?

Our Hiring Partners

Skills You Learn From this Course

Fundamental Cybersecurity Concepts

Cyber Threat Analysis

Network Security

Operating System Security

Secure Coding Practices

Data Protection and Encryption

Identity and Access Management (IAM)

Cybersecurity Compliance and Ethics

And Many More...

Course Curriculum

Chapter 1 Introduction to ServiceNow - 3 hours:

  • Overview of ServiceNow platform and its capabilities

     

  • Understanding ServiceNow architecture

     

  • Introduction to ServiceNow Admin and Development roles

Chapter 2 ServiceNow Administration Essentials - 8 hours:

  • Installation and setup of ServiceNow instance

     

  • User and group management

  • Configuring roles, permissions, and access controls

     

  • Introduction to ServiceNow data model and tables

     

  • Creating and managing service catalog items

Chapter 3 ServiceNow Development Fundamentals - 10 hours:

  • Introduction to ServiceNow development tools (Studio, Developer Instance)

     

  • Basics of ServiceNow scripting (Client Script, Server Script, Business Rule)

     

  • Working with ServiceNow APIs

     

  • Introduction to ServiceNow integration capabilities

Chapter 4 Custom Application Development - 10 hours:

  • Designing custom applications in ServiceNow

     

  • Building custom tables and fields

     

  • Creating business rules, UI policies, and data policies

     

  • Introduction to ServiceNow Service Portal development



Chapter 5 Advanced Administration Topics - 6 hours:

  • Configuring notifications and email alerts

     

  • Performance optimization and troubleshooting

     

  • Introduction to ServiceNow MID Server and Discovery

     

  • Introduction to ServiceNow Orchestration and Automation

Chapter 6 ServiceNow Best Practices and Governance - 5 hours:

  • Understanding ServiceNow release cycles and upgrades

     

  • Implementing change management in ServiceNow

     

  • Best practices for security and compliance on the ServiceNow platform

     

  • Introduction to ServiceNow Service Management methodologies

Chapter 7 Capstone Project - 5 hours (may vary depending on project complexity):

  • Applying learned concepts and skills to develop a real-world ServiceNow solution

     

  • Project guidance and mentorship from instructors

     

  • Presentation and demonstration of the project to the class

Chapter 8 Certification Preparation - 3 hours:

  • Overview of ServiceNow certification tracks

     

  • Tips and strategies for preparing and passing ServiceNow certification exams

     

  • Practice exams and quizzes to assess readiness

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*Initial one-to-one consultation, Health & Fitness Assasments Bespoke training program planing, Custom Nutrition plan & recipes. Weekly Progress Reviews

*Initial one-to-one consultation, Health & Fitness Assasments Bespoke training program planing, Custom Nutrition plan & recipes. Weekly Progress Reviews

*Initial one-to-one consultation, Health & Fitness Assasments Bespoke training program planing, Custom Nutrition plan & recipes. Weekly Progress Reviews

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